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Suspicious package or white powder: what to do? Biological threat

Suspicious package, powder, biological threat: what to do, step by step

⏱ 2 min read

Letter with powder, strange parcel. Below: what to do right away, what next, when to call 112 and what to avoid. The same instructions are in the free SurvivalZone.app and work without internet.

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First, right now

  1. Does a parcel look suspicious? Do not open it or move it. If you have not accepted it yet, do not take it from the courier.
  2. Has powder, liquid or gel spilled out? Do not touch, sniff, shake or clean it up. Put everything down, leave the room and close the door.
  3. Close the windows, switch off ventilation and air conditioning, wash your hands and face well with soap and water and call 112.

Then

  1. Suspicious signs: an unknown sender, stains, a smell, wires sticking out, too much tape, or labels such as “personal” or “confidential”.
  2. If an unopened parcel is already inside, put it in a thick bag, seal it, put it in a second bag, tie and seal it. Do not move it further.
  3. Keep everyone out of the room. Write down who touched the parcel.
  4. Take off any clothes that may have touched the powder, put them in a bag and shower.
  5. Wait for the emergency services and follow their instructions. A doctor will decide whether you need tests or medicine.

When to call 112

Always when you find a suspicious parcel or powder or liquid spills from it. Also if someone has breathing problems, a rash, fever or vomiting after touching it.

What not to do

See also

Frequently asked questions

What should I do if powder falls out of a letter?

Do not touch, sniff or clean it up. Put the letter down, leave, close doors and windows, switch off ventilation, wash your hands and face and call 112.

How do I recognise a suspicious package?

Unknown sender, stains, a smell, wires, lots of tape, an odd shape or labels like “personal” or “confidential”.

Can I throw a suspicious package away?

No. Leave it where it is, secure the room and call 112.

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Sources

Official sources are checked automatically every day. Last check: 2026-11-04.

General guidance only; it does not replace the emergency services. If a life is in danger, call 112.