E-scooter accident: what to do? Head injury and first aid
⏱ 2 min read
Fall, head injury, collision. Below: what to do right away, what next, when to call 112 and what to avoid. The same instructions are in the free SurvivalZone.app and work without internet.
First, right now
- Make the scene safe: get off the road or warn others. If a car is involved, ask the driver to switch on the hazard lights.
- Check whether the injured person is responsive and breathing normally. Not breathing normally: call 112 and start CPR.
- Neck or back pain, or no feeling in arms or legs? Do not take off the helmet and do not move them. Call 112.
Then
- Press on any bleeding with a clean cloth. Rinse grazes with clean water and cover them.
- After a blow to the head, watch the person for a full day. Vomiting, drowsiness, a bad headache, confusion or unequal pupils mean going to A&E.
- Take photos of the scene, the vehicles and the injuries. Note down witnesses. If a car was involved, call the police.
- Rental e-scooter? Report the accident in the operator’s app.
When to call 112
Someone lost consciousness, even briefly, has a seizure, is vomiting, has a bad headache, neck or back pain, numb arms or legs, heavy bleeding or a broken bone.
What not to do
- Do not ride again after hitting your head.
- Do not leave someone with a head injury alone for the first 24 hours.
- Do not ride two on one scooter or after drinking.
See also
Frequently asked questions
When should I go to hospital after an e-scooter fall?
After any loss of consciousness, vomiting, a bad headache, drowsiness, confusion, a seizure or unequal pupils. Also with neck or back pain.
Should I take the helmet off after an accident?
No, if the person has neck or back pain or cannot feel their limbs. Only remove it if you need to open the airway or do CPR.
What should I do after an accident on a rental e-scooter?
Give first aid, take photos, note witnesses and report it in the operator’s app. If a car was involved, call the police.
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Sources
- GOV.UK: e-scooter trials, guidance for users
- NHS: head injury and concussion
- ERC Guidelines 2025 (European Resuscitation Council)
- Warsaw Police: e-scooter rules (Polish)
- German Road Safety Council: e-scooter flyer (German)
Official sources are checked automatically every day. Last check: 2026-11-04.
General guidance only; it does not replace the emergency services. If a life is in danger, call 112.